Terms and Conditions for Vynt Pro
Effective Date: 01.03.2025
Last Updated: 20.02.2026
1. Introduction
Welcome to Vynt Pro, operated by Vynt Technology OÜ (16945271) ("we," "our," "us").
These Terms of Service ("Terms") govern your access to and use of our platform and services.
By accessing or using Vynt Pro (Apple ID: 6590626487; Android Bundle Id: com.vynttech.vyntpro, Web: https://vynt.eu/pro), you agree to comply with these Terms.
If you do not agree, you may not use our services.
2. User Responsibilities
1. Applying for Job Requests
Workers using Vynt Pro may browse and apply for job requests posted by clients.
Workers must ensure they have the necessary skills, qualifications, and legal rights to perform the requested tasks.
Workers must complete all accepted jobs in a professional and timely manner.
2. Compliance with Laws and Regulations
Workers must comply with all applicable local, state, and national labor laws and regulations.
Workers are solely responsible for ensuring they have the proper certifications or licenses required for specific job types.
Any engagement in illegal, unsafe, or unlicensed activities is strictly prohibited.
3. Tax Obligations
Workers are fully responsible for declaring and paying taxes on their earnings.
Vynt Pro does not act as an employer and does not withhold taxes, insurance, or social security contributions on behalf of workers.
Workers must comply with all tax regulations in their respective jurisdictions.
3. Account Registration and Security
1. Accurate Information
Users must provide truthful and up-to-date registration details.
Any attempt to create false or duplicate accounts may result in suspension or termination.
2. Account Security
Users are responsible for safeguarding their login credentials.
Unauthorized access to another user's account is strictly prohibited.
3. Account Suspension
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or illegal activities.
4. Age Requirement
You must be at least 18 years old to use Vynt Pro.
We collect your date of birth during registration to verify that you meet this age requirement.
4. Platform as a Connection Service
1. Facilitation Role
Vynt Pro serves solely as a matching platform to connect clients with workers
Vynt Pro does not process payments, guarantee service quality, or mediate disputes.
2. Financial Responsibility
Payments for services are managed directly between clients and workers.
Users are solely responsible for financial transactions and ensuring payments are fulfilled.
5. Prohibited Activities
1. Illegal or Inappropriate Job Listings
Users are strictly prohibited from posting jobs related to any illegal activities, such as drug trafficking, money laundering, prostitution, etc.
2. Fraudulent or Misleading Behavior
Users must not provide false information or impersonate another person.
Misleading job descriptions or attempts to exploit workers will result in removal from the platform.
3. Misuse of the Platform
Users must not use Vynt Pro for any unlawful, harmful, or unethical purposes.
Any attempt to manipulate ratings, reviews, or job postings will be subject to suspension.
Any attempt to manipulate job statuses or completed work to avoid paying service fees is strictly prohibited.
Users are strictly forbidden from attempting to redirect other users away from Vynt Pro to avoid platform service fees.
Any form of rating manipulation, including but not limited to fake reviews, artificially boosting one's own rating, or deliberately lowering another user's rating, is strictly prohibited.
6. Counter-Terrorism Content Policy (TCO)
1. Prohibited Content
In accordance with Regulation (EU) 2021/784 of the European Parliament and of the Council on addressing the dissemination of terrorist content online, when using our services, it is prohibited to disseminate terrorist content that, for example, incites or glorifies the commission of terrorist offences, recruits for terrorist groups, or provides instructions for the manufacturing or use of explosives, firearms or other weapons, or toxic or dangerous substances, as well as other specific methods or techniques for committing a terrorist offence referred to in points (a) to (i) of Article 3(1) of Directive (EU) 2017/541, or contributing to its commission.
2. Our Measures
Terrorist content identified by us is removed immediately.
We respond to removal orders from competent authorities within one (1) hour.
In reviewing and removing content, we apply the principles of due diligence and proportionality.
Our primary measures for content review and moderation are: all services are manually reviewed before publication, and moderators can remove content at any time.
3. Automated Tools
We do not currently use automated tools for the detection of terrorist content. All content moderation is carried out manually by our staff.
4. Contextual Considerations in Special Cases
For content created for educational, artistic, scientific, or journalistic purposes, we always evaluate the purpose and context of dissemination.
5. Notification
After content removal, we notify the user/content provider, unless the competent authority has prohibited notification for reasons of public security.
6. Retention of Removed Content
Removed content and associated data are securely stored for six (6) months.
User-generated content is also preserved on our servers.
Upon request from a competent authority or court, terrorist content is retained for an additional specified period.
7. Complaint Resolution Mechanism (TCO)
1. Filing a Complaint
In accordance with Regulation (EU) 2021/784, if your content has been removed, you have the right to file a complaint.
Submit your complaint via email to info@vynt.eu, including information about the removed content and a justification for why the removal or blocking decision should be reversed.
2. Review and Decision
We will review the complaint and notify you of the results within two weeks of receipt.
If the complaint is upheld, the content will be restored immediately.
If the complaint is rejected, we will provide clear reasons for the decision.
3. Legal Remedies
Our decision does not limit your right to seek judicial protection of your rights.
8. TCO Contact Point
1. Electronic Contact Point
Our electronic contact point (info@vynt.eu) is established in accordance with Regulation (EU) 2021/784.
The contact point enables competent authorities to submit removal orders and ensures their prompt processing within one (1) hour.
2. Communication Languages
The following languages may be used for submitting removal orders and subsequent communication: Estonian and English.
9. Privacy and Data Protection
1. Data Collection
We collect and process user data as outlined in our Privacy Policy.
Personal information will only be used in accordance with privacy laws.
2. Data Security
We take reasonable security measures to protect user data but cannot guarantee complete security against cyber threats.
3. User Rights
Users may request data deletion or modification by contacting us.
10. Newsletters and Marketing Campaigns
1. Newsletter Functionality
Vynt Pro may provide Specialists with functionality to send SMS and emails to their clients for the purpose of informing them about services, special offers, promotions, coupons, and other marketing campaigns.
Use of this functionality is an additional feature of the platform and may be provided on a paid or limited basis.
2. Permitted Recipients
The Specialist is entitled to send marketing messages exclusively to clients who have previously booked services from that Specialist through the Vynt platform.
Marketing messages may relate only to the Specialist's own services. Use of client contact data for other purposes is prohibited.
3. Prohibited Practices
The Specialist is prohibited from using external, purchased, rented, or otherwise obtained contact databases.
Adding recipients who have not booked with the Specialist through the Vynt platform is prohibited.
Bypassing unsubscribe mechanisms, masking the sender, or sending misleading messages is prohibited.
4. Unsubscribing and Compliance
Each marketing message must contain a simple, clear, and accessible way to opt out of further mailings.
The Specialist is obliged to respect the client's refusal to receive marketing messages and not attempt to resend after refusal.
5. Liability
The Specialist bears full responsibility for the legality of mailings, the content of messages, and compliance with data protection and electronic communications legislation.
Vynt provides solely a technical tool for sending messages and is not responsible for the content and legal grounds of the Specialist's marketing messages.
6. Measures in Case of Violations
In case of receiving complaints from clients, detection of violations of these Terms or applicable laws, Vynt has the right without prior notice to:
- temporarily or completely restrict the Specialist's access to the newsletter functionality;
- suspend or delete the Specialist's account;
- remove sent materials and campaigns.
11. Liability and Disclaimers
1. Service Limitations
Vynt Pro provides a platform for users to connect but does not assume responsibility for job quality, payment completion, or disputes.
Vynt Pro is not responsible for the quality of work performed by workers.
2. Assumption of Risk
Users acknowledge that they assume all risks associated with job postings and engagements.
Vynt Pro is not liable for damages, losses, or injuries resulting from user interactions.
3. Third-Party Disputes
Since Vynt Pro does not manage payments or job outcomes, any disputes must be resolved directly between clients and workers.
Users may report violations of these Terms, but Vynt Pro is not obligated to intervene in individual disputes.
12. Termination and Account Suspension
1. User-Initiated Termination
Users may terminate their accounts at any time through account settings.
2. Platform-Initiated Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.
3. Effects of Termination
Upon termination, users lose access to their accounts and all associated platform benefits.
13. Changes to the Terms
1. Policy Updates
We may update these Terms periodically.
Users will be notified of significant changes.
2. Continued Use
Continued use of Vynt Pro after updates indicates acceptance of the revised Terms.
14. Contact Information
For inquiries regarding these Terms, contact us at:
Vynt Technology OÜ
e-mail: info@vynt.eu
By using Vynt Pro, you acknowledge and agree to these Terms and Conditions.